Guarantees and Details



We stock multiples of many items, and sell new, used and refurbished items.


The item you receive may or may not be the exact item in the picture you see on our site. We strive to make sure that the cosmetic condition be comparable to the pictured item. Feel free to ask for an actual picture if you wish.


Items may or may not be demo units. If we offer a demo for sale it is because it is exactly the same, in every way, as non-demo units. Please contact us if you have questions or want to see pictures of a specific item.





Products are guaranteed against defects for 30 days, or longer by special request.


While our items, if they are not new, are tested extensively and or refurbished, we cannot guarantee their functionality. We will refund or replace any device found to be defective.


We do not accept any liability for injuries or damages caused by use, misuse, or malfunction of the products we sell.


We cannot in any case refund or exchange items that have been tampered with, opened, damaged, or attempted to repair while in buyer’s possession.





You expressly agree that your use of, or inability to use, the product is at your sole risk. All products and services delivered to you are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Visionex, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from use, misuse, or malfunction of any of the services or any products procured, or for any other claim related in any way to your use of any product, including, but not limited to, any errors or omissions, or any loss or damage of any kind incurred as a result of the use of the product, software, or service. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.